Who we are

Lumena Consulting is a specialist transformation consultancy and training partner for HR, Sales, Finance, and Legal functions. We bring together strategic insight, operational know-how, and award-winning delivery experience to help you unlock value across your business. 

We’re passionate about creating lasting change that’s not only felt in your numbers – but in your people, your processes, your culture and your customers. 

Our Approach

We believe in clarity, collaboration, and capability.

That means:

  • A clear strategic vision, aligned with your organisational goals
  • A collaborative approach to co-design solutions with your people
  • A focus on building your internal capability so change lasts

Everything we do is results-focused – and grounded in reality. That’s how we’ve consistently delivered high-value outcomes across global transformation initiatives.

Why Lumena?

Because you don’t just need another consultancy. You need a transformation partner who you can trust.

At Lumena, we help you transform with confidence – and illuminate a better way forward. 

01

Understanding

Understands professional services complexity

02

Deliver Results

Delivers results – not just reports

03

Long-Term Impact

Can train your team for long-term success 

04

Outcome Driven

Is flexible, experienced, and outcome-driven 

Our Team

Our consultants are a multi-skilled team of strategists, change agents, analysts, and delivery experts with deep knowledge of: 

  • Lean, Agile, and Six Sigma methodologies 
  • Project and Programme Management (PRINCE2, MSP, PMO) 
  • Digital and data enablement 
  • Service design and customer experience 
  • Continuous improvement cultures 
  • Success management 

 

We partner with your teams — not just advise — embedding transformation while building your internal expertise. 

Laila Iftikhar-Ali

Executive transformation leader with 20+ years’ global experience advising boards, shaping strategy, and delivering enterprise change that drives growth, enhances performance, and embeds innovation across complex organisations.

Carly Glozier

Senior transformation leader with global experience delivering large-scale change. Expert in technology adoption, customer-first cultures, and aligning people, processes, and systems to strategy, achieving sustained impact through data-driven, insight-led transformation.

Tim Davies

Change consultant passionate about people-first transformation. I help organisations engage teams and optimise processes using Lean and Agile methods, embedding sustainable change that improves culture, performance, and everyday experiences.

Owais Qadeer

Accomplished transformation leader with 15+ years in technology and consulting, guiding global teams and executives to turn complex challenges into growth through innovative strategies and AI-driven solutions.

Our Impact

Operational Savings

Operational savings in the multi-millions 

Colleague Capability

Culture and capability uplift 10,000+ colleagues trained across 24 countries 

Customer Experience

Customer satisfaction improvements +30% 

Process and Performance

Process and performance enhancements +18%