Transformation fails when leaders focus on systems and forget people.
Laila Iftikhar-Ali, transformation expert and Non-Executive Director at the British Quality Foundation, has spent years helping organisations get this balance right. In this episode, she shares what she has learned across sectors about building the conditions where change holds.
You will hear practical approaches to:
- Building psychological safety during periods of change
- Identifying internal influencers who accelerate adoption
- Addressing change fatigue before it stalls progress
- Integrating technology without sidelining human intelligence
- Connecting individual motivation to organisational purpose
Laila explains why empowerment and culture determine whether transformation delivers lasting results, or fades the moment attention shifts.
If you lead teams through change, or plan to, this episode gives you a framework grounded in real experience.
